Tribe Parking

Support

We answer most emails within one business day.

Frequently Asked Questions

How does Tribe know about parking spots?

Tribe combines city-provided data (street centerlines, meter locations, parking zones) with real-time reports from the Tribe community. In Philadelphia, that includes official parking data from OpenDataPhilly.

The map shows a spot but it’s not there. Why?

Parking availability changes constantly. City data can also lag behind reality (construction, street cleaning, changed signage). Always verify a spot is legal and available before you park — see our Terms.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google, not by Tribe directly.

• iPhone/iPad: Settings → tap your name at the top → Subscriptions → Tribe → Cancel.
• Android: Play Store app → profile icon → Payments & subscriptions → Subscriptions → Tribe → Cancel.

I need a refund.

Refunds are handled by the store you purchased from:

• Apple: reportaproblem.apple.com
• Google: Google Play refund help

How do I delete my account?

See Delete Account. You can also delete from within the app under Settings.

Which cities does Tribe support?

Tribe is currently focused on Philadelphia, Pennsylvania, with more cities planned. If you’d like Tribe in your city, let us know at support@tribeparking.com.

Reporting bugs or suggesting features

Email support@tribeparking.com. Please include your device model, OS version, and a short description of what happened.